Shipping Policy

We offer fast and reliable shipping to ensure your products arrive in a timely manner. Here are the details of our shipping process:

1. Processing Time

Orders are processed within 1-3 business days. If an item is out of stock, we will notify you immediately and provide an estimated restock date.

2. Shipping Methods and Delivery Times

We offer various shipping methods based on your location:

• Standard Shipping: 3-7 business days

• Expedited Shipping: 1-3 business days

Delivery times may vary depending on the carrier and your location. Once your order has shipped, you will receive a tracking number via email.

3. Shipping Charges

Shipping costs are calculated at checkout based on the weight and size of your order and your delivery address.

4. International Shipping

At this time, we only offer shipping within Canada. For international orders, please contact us for more information.

5. Delivery Issues

If your order is delayed or lost in transit, please contact us immediately, and we will assist in resolving the issue. Please allow up to 10 business days for delivery before reporting a lost package.

6. Address Accuracy

Please ensure that your shipping address is correct at the time of order. We are not responsible for shipping delays or misdeliveries caused by incorrect address information.

For any shipping inquiries, please contact us at:

• Email: ken.leclair@graphictextilesupply.ca or chrisc@graphictextilesupply.ca

• Phone: (514) 344 5445 ext 200 (Chrisc) or 647-239-4657 (Ken Leclair)